Earlier this week, FEMA’s Emergency Management Institute (EMI) released course materials, including student manual, handouts, instructor guide, and visuals, for the updated IS-100/ICS-100: An Introduction to the Incident Command System. Note that this update (IS-100.c) has been available online since the summer. The release of materials, however, included no errata, so absent comparing the previous version to this, I can’t speak specifically to what the changes include, though I’m aware from their release of the online course several months ago that there were adjustments to account for some of the revised content of the third edition of the NIMS doctrine, released in October of last year.
Those familiar with my running commentary for the past few years of ‘ICS Training Sucks’ are aware that much of my wrath was focused on the ICS-300 and ICS-400 courses. That said, with the release of the third edition of NIMS (my review of the document can be found here), there were some needed additions to incident management fundamentals and my realization that the ICS-100 and ICS-200 courses are ignoring a significant population of professionals in their content. While ICS itself was largely built for field personnel working within a command (vice coordination) structure, over the years, the prevalence of various forms and types of emergency operations centers (EOCs) has grown significantly. One of the biggest additions in the most recent version of the NIMS document was, in fact, the inclusion of much more meaningful content on EOCs and their potential organizational models. While still a minority compared to first responders, there is a significant audience of people taking ICS-100 because of their assignment to a local, county, state, or organizational EOC. Yet, the ICS-100 materials have scantly more than ONE SLIDE talking about EOCs.
Yes, we do have courses such as the ICS/EOC Interface course and others that dive deeper into EOC operations and how they coordinate with each other and with command structures, but the introduction to all of this is often the ICS-100 course, which all but ignores EOCs and the audiences who primarily serve in them. In fact, there are many jurisdictions that require EOC personnel to have ICS training (smartly), which starts with the ICS-100 course (why? Because it’s the best/only thing generally available to them), but I’m sure many people taking the course are a bit confused, as it doesn’t speak at all to their role. While I feel that ICS training for EOC personnel is important, an introductory course like this should include a bit more on EOCs.
As with my original writing on ICS Training Sucks, I bring this back to the fundamentals of instructional design, which is focused on the AUDIENCE and what THEY NEED TO LEARN. It’s evident that these fundamentals are being ignored in favor of a quick update, which might change some content but does not improve quality. Let’s actually look at who are audience groups are and either incorporate them all into the course, or develop another course and curriculum to meet their specific needs (aka EOC-100). Otherwise, they are simply ignoring the fact that what is currently available is like fitting a square peg into a round hole. Sure it fills a lot of space, but there are also some significant gaps.
While a number of jurisdictions have identified this need and developed their own EOC training, there are a lot of standards and fundamentals that could be addressed by FEMA in a national curriculum. This is certainly a missed opportunity, and one that makes many of our responses less than what they should be.
© 2018 – Timothy Riecker, CEDP